2/10 Poor
Jul 8, 2023
Worst service cannot believe
Arrived into this hotel after booking 2 months before and paid my stay no one in reception the code given to me by email didn't work as the hotel system says hotel fully booked, so my room was double sold
Me and my family arrived from a long journey to sleep on a petrol station with a room paid for a deserved rest
The contact number on the door didn't work, no one wanser and my booking wasn't available
Not a good service for sure
Not again, still haven't any contact or reimbursement from this group, neither a explanation
Not again, 3 people have to sleep on a car after 14 hours driving
Shameless
alfredo
alfredo, 1-night trip