Maria's By the Sea Hotel

This hotel is in the middle of a area crushed by Hurricane Irma. Nine months later, the hotel is still battered; bent and broken balcony and stair railings, exterior damage, etc.. It also took an hour after check in...which was 30 minutes late...to get clean bath towels. The staff was friendly but not very energetic. I do hope the area recovers soon, because Tortola is a naturally beautiful island. It is clear that Mother Nature still has the upper hand!

Pleased to see how nice the hotel was considering the hurricane last year and how lots of other place are still inhabitable. Room was spacious, clean and exceeded our expectations.

It seems to me that they made a great effort to recover the hotel, amenities and everything after the hurricane... the only thing all the employees from the hotel had forgotten is to SMILE. I understand this is a difficult time but we as a tourist want to keep visiting the islands to help boosting economy but the employees made all the group feel as if we were just bothering them with our presence. Not friendly at all, specially the front desk.

The hotel staff was so friendly! All of our rooms were very clean and large overlooking the town. Seaside rooms, I believe are still under construction. The restaurant was great for breakfast. We had apps and drinks in the evening and Maria herself came out to say hi to us! Her granddaughter makes a great painkiller. We were very impressed with the progress it made after hurricanes!

The hotel is pleasant to stay at even though parts are still being refurbished after Irma. The very large rooms we had (we stayed on two separate occasions) were modern, clean and well prepared. Reception staff were efficient and helpful but could be a little more welcoming and friendly. What could really do with improving are the restaurant premises which were disappointing. The décor is soulless and it's too large for the numbers catered for. Some imaginative lighting, plants, curtaining, new furniture, etc., would make it more inviting, especially as the food is on the better side of decent.