Our room wasnât ready, there were no towels, it was dirty, when we checked the beds they were awful, stains on the sheets and blankets, one had a large blood stain on it they just put 2 sheets on top of it, the owners and the workers were having large loud fights outside, there were roaches, the air conditioner didnât work it was so HOT! You canât get help from anyone. Awful experience and we were charged quadruple of what that room usually goes for! Not worth $720 dollars VERY UNSATISFACTORY!
This place should be torn down and rebuilt. When I checked in I had to wait and then the guy checked us in while eating. Go to the room and there were stains on the covers. Towels were off white and still dirty. Roaches were crawling in the tub. Water bugs. This place is deplorable. DO NOT STAY HERE. The pictures are FALSE ADVERTISING
The hotel was horrible, ran down, holes in the wall, missing toilet seat, moldy and mildew, bathroom exhaust fans are missing, looks like drywall repair started but never finish, looks nothing like whatâs in the picture, it was so bad I couldnât stay then they manager/maintenance/painter told me to contact who I booked through for a refund and when I contact hotels.com I was told it was up to the property manager and he refused worst transaction I ever had in my life please stay away for this place.
Horrible, I had to wait for 60-90 minutes for them to put a knob on the door which was a deadbolt. They never gave me a key. So I never slept my first day. Then instead of changing the room the staff tried to create an argument and put me out of the hotel. But lucky I recored the entire situation once he seen it was being recorded he gave me service. I would never recommend this stay to a fly
This place is DOWNRIGHT DISGUSTING!! The room and bathroom itself had NOT been cleaned at all, the ironing board LEFT out, NOTHING was washed, it looks as though someone had thrown a clean pillow case OVER the dirty one, the REFRIGERATOR and MICROWAVE werenât even CLEAN, the bathroom door was falling apart, the quilt on the bed had holes BURNT in it! There was even some ladyâs sundress left IN THE DRAWER and the lamp only had ONE LIGHT BULB. To make matters worse, I woke up the next morning to BED BUG bites on my arm!! I had booked for two nights, stayed ONLY 1!! This place needs to be removed from ALL booking sites ASAP. I want a FULL REFUND!
Check-in process was horrible. While checking in the ownerâs wife came by and was yelling and pulling the desk in 10 different ways, so my check-in process took about 20 minutes because she was too busy yelling him about things that were not done and what needed to be done at the property.
They give you an actual key instead of a card key like normal hotels. My Check-in process was horrible. They give you an actual key instead of a card key like normal hotels. I requested a non-smoking room and the room smelled like smoke and is very outdated. The room looks nothing like the pictures online. At night there are a lot of people outside doing drugs. And the doors do not lock properly or have proper door handles.
Very horrible experience would not recommend this location to anyone. I did not even stay the night I ended up leaving and going to another location down the street on oceanfront. Donât waste your time and money at this location! Too bad I could not get a refund due to booking on hotels.com.
Avoid this place I would rather slept in my car, upon arrival owner looked horrible in dress and manner,he cursed every other word dropping f bomb in front of 9 yr old granddaughter. The first room he gave us was uncleaned and totally filthy ex.urine all over bathroom floor toilet etc.The only sink was broken with actual faucet lying in bathroom. There were very unsavory people loitering everywhere on 27rm small complex. When I told him condition of room and the fact it was unacceptable he and his(housecleaning) became angry at me. I have never stayed in a hotel or even seen one that's such filth and disrepair and they acted like I had a problem for not accepting that room. I could not believe it I thought someone from a hidden camera service and pop out any second cuz it was such a joke and discomforting and downright offensive I thought I had to be some kind of joke. And that's true why is this bad she said and still it was filthy I walked in in my feet stuck to the floors as I walked all I wanted was to take a shower and rest but I wouldn't climb into that thing they call it a shower if my life depended on it. Please avoid this place at all costs I have never seen anything like it , disrepair,filthy,nothing up to code. A TOTAL NIGHTMARE THIS IS ALL 100% TRUE WORST HOTEL IN 55 YEARS OF LIFE