La piscine est accessible de 08 h 00 à 22 h 00
Les enfants de moins de 18 ans ne sont pas admis dans le centre de fitness ; les enfants de moins de 18 ans ne sont admis dans la piscine, le centre de fitness et le bain à remous que sous la surveillance d'un adulte
The hotel is in a fantastic location, the suites are spacious and worked well for our family. The views from the room were great and the access to restaurants and activities was the best it could be. At check-in staff were polite except for one. The door to the suite did not close/lock properly. The furniture was a little beat-up looking and they didnât clean the room between nights or stock enough toilet paper. Dial soap is super cheap and would have expected a better quality to have provided.
This was a FAIL from check-in to check-out. First off, I couldn't check in without my husband present (no other hotels.com reservation has this EVER been an issue). Secondly, no notice provided that the entire pool area was closed, with no anticipated opening. The next morning we heard other families talking they were promised it would open that morning, and nothing had moved within the area (cleaners, tools, etc. scattered about). The internal rooms are awful, noisy, stuffy. The hallways had garbage scattered throughout. The breakfast was terrible, dirty, not stocked, and workers were in a bad mood. Never again!
It needed more light in the bedroom area. They had a couple of lamps that didnât put off much light. The coffee maker in the kitchen didnât work. The shampoo and body lotion dispenser in the bathroom did not work. I would have preferred the longer bath towel, they had short ones. Ask for clean bath towel never received.
100+ year old warehouse made into hotel / condos. Mattress was not good. No insulation. Rain, barking dogs in the room next door and the air conditioning unit on the roof were all irritatingly loud.
Staff was very polite. Location was great. Easy to walk to Tall Ships, restaurants, âŠ
Slow check in..but hotel was clean and comfortable. Perfect location for walking in canal park. Breakfast was mediocre. Be prepared for no windows in a lot of the rooms.
1. This is a totally UN-handicap accessible building! Parking is across a busy street with no stop light. Then must lug bags up steps to get to elevator level. Someone told us about a ramp in the back but it opened onto a paid parking lot and once out the door you couldnât reenter!
2. No working ice machines. Was told by clerk to go next door to a bar to get ice!
3. âFreeâ internet was not available for entire stay
4.Only one person staffing extremely busy breakfast buffet which was mostly empty. When asked about it she said she was totally overwhelmed. she was working constantly and not a slacker. Felt sorry for her! A very kind and helpful woman.
5. A/C not working second night in room. Reported it but no service.
Staff were all kind and respectful but were put in a terrible situation by management!!
All this for over $400/ night!!
Loved the room, mostly clean, beds were comfortable and clean.
Bathroom had some hairs on the wall in the shower.
Kitchen area was very clean.
One of the bedrooms has red stuff on the ceiling that doesnât belong there, and dirty under the windows.
Nice view
Nice hotel, quiet, lots of great and fun food and drink options inside if you need them, and most importantly pet friendly!
Staff were very nice and quick with bedding requests. Would come back.