Ashton Inn & Suites

The hotel is clean. The staff is courteous. Indoor and outdoor pools is a bonus, plus gym area. The problem was smoke coming in through a/c and/or ventilation at night, we felt like we were in the bar. It was bad, b/c we had a child and a dog with us and they passive smoking is as bad as active.

When I arrived at the location it was very sketchy but I gave it the benefit of the doubt... I checked in and went to my room to see that my door wasn’t shutting right... I could see outside from the edge of the door... I proceeded to check out the room and notice something run underneath the microwave... when I moved the microwave it was a roach and realized all the roach droppings everywhere around the counters... I called the front desk and they were nice enough to issue me a refund.

Awesome

Overall, the hotel was good place to stay. The only thing that was not good was no TV service for the entire night.

The staff were excellent. Friendly, pleasant and happy to be working there. They made the best about a lot being closed due to the virus. Hotel needs some work

The room was nice, except for the noisy air conditioner. Every time the compressor kicked off it made a loud sound like a door shutting--all night long. I bought earplugs for nights two and three, and I slept well. My room keys had to be re-coded three times because they just stopped working. That was annoying. When I asked for a room change because of the noise coming from the activity room two doors down, the front desk person told me there was no noise and did not get back to me about a room change. When someone took my Do Not Disturb sign from my door (who does that?!?!), I called the front desk and asked for another one. I had to leave the hotel and didn't return until 11:30 that night. They did not bring me a sign, and I was too nice not to go get one at that hour. The next morning, I took most of my stuff down to my car and planned to eat some leftovers for breakfast when I returned. I visited a few minutes with some friends, and when I got back to the room, housekeeping had come in and cleaned out my food and drink, and my Yeti was gone. Thankfully, I got my Yeti back, but someone thought I had checked out and so began cleaning up. This was a result of poor training as the person who started to clean my room looked at some chart and misread it to say that I had checked out. I had not. The front desk person was kind and comped two of three nights for me. Overall, the hotel itself was nice, but half of the personnel there should find other work, in my view.

We stayed one night passing through to Destin and it was nice. We were about 20mins from the beach and the beds were comfy.

The staff were friendly! But the inside pool was dirty and the outdoor pool was never open! My friends saw a roach when going to the vending machine! There wasn’t any breakfast due to COVID! The hotel was a last minute book but the bed was alright but I don’t think we’ll ever room there again!

There was paper in the bathroom floor when we checked in but other than that the room was fine. Plenty big enough and the kids loved the indoor pool.

Took my family to the beach and we stayed here. We stayed for 6 days. Not once did they come and clean our room those 6 days. We had to ask for clean towels daily. Not once did they take out our garbage. I had to take it out and keep replacing it with plastic bags. My room key stopped working 3 times, so I had to go up to the desk and have them turn it back on each time. It’s a cheap place to stay and cheap is what you get. On top of all that there was baby roaches crawling on the sink. I do not recommend. Find some where else even if it means spending more money.