Hotel generally good value
Pool is a bit run down and pretty dirty
The staff are nice
Rooms are very basic! But the air con works!
Shower is also good
The sound proofing is terrible - so if people are coming in at 6am you can literally hear every single word!
They have had no towels by the pool twice which was pretty draining!
The food here is terrible - eat anywhere else (as so many nice places near by)
Served a purpose as we barely spent any time here but probably wouldnât return
This hotel is a real gem, beautifully decorated 10/10 staff 10/10 poolside atmosphere great location if you are looking to go to Ibiza and want a place with great atmosphere not but with a tranquil poolside settings with a DJ LOOK NO FURTHER. We will be back in July
Let me start with this review with the director/Manager of the Hotel ANDREA, she was always in communication with the guests, especially when there was an issue or problem. In my point of view, she has handled and directed the hotel with professionalism and integrity to the point that I will definitely come back next year. Regarding, the hotel staff, they were the best, they treated me with respect and made me feel like I was at home.
The reception staff were very friendly and helpful as well.
*Miriam
*Mari
*Dani
*Carlos
*Sara
*Paty
Regarding the food, it was best as well, breakfast and lunch.
*Kevin
*Sebas
*Eli
The staff at the pool bar and pool servers were the best they treated me like I did want to go home anymore, Julian was one best manager Iâve seen handling the busy bar at all times.
*Yolanda
*Nicole
*Pablo
*Aida
*Idaia
*Ruben
*Lola
*Loucio
Also want to include as well
*Carmen
*Fernando
*Rebecca
*Moha
*all the cleaning staff
Totally recommend Beach Star Hotel for next summer.
Location was in good walking distance to the town but not too close that you get the late night life noise. The hotel rooms are very noisy. I was woken up every night to the sound of people âdoing itâ. Also people drinking very loudly through the night out on their balconies until 6-7 am. The beds are extremely loud, even only if turning over in the night. The beds werenât changed the entire time we were there which I was disappointed in. Also the shower and toilet etc were only cleaned on our last day. I wouldnât stay here again unfortunately.
I canât but leave 1 star for this property. The beds were unbearably hard. We originally booked for 14 day stay but had to leave after 3 days as we were not willing to have poor sleep ruin our holiday.
The staff advised to ask Expedia to refund. Several weeks later, the property still refuses to answer any refund request from Expedia.
When arrived at hotel at 00:23 as two young girls we were told there was not a room for us, even though we had confirmation and receipt of payment, we was told we had to buy another room or leave