The AC was broken in my room and I asked them for a different room because of it. They sent someone to look at the AC, he confirmed it was broken they called me and asked to wait 20 min. 2 hours later the same man showed up said he was sorry and sprayed my room with some extremely potent and left. I checked out early and whet to the Leiveiw Hotel across the street highly recommend instead.
Good location, clean and staff are extremely helpful and polite. Would definitely recommend. Room walk way is a little cramp but still comfortable with the big beds provided.
Nice clean hotel, appreciated the multi-port adapters with USB ports in the rooms.
Bathroom wasn't that clean and wasn't properly cleaned daily (had lots of bugs in the shower every day).
Also there was some rewiring for the air-con for both me and my friend's rooms.
Overall comfortable just wish it was cleaner
Disappointing
1 - They need to offer a laundry service, even the most basic hostel I stayed in when I was younger offered this.
2 - Staff seem to have mixed attitudes some were good / helpful a couple really did not seem to care and did not want to help. The staff are critical the 1 or 2 individuals that annoyed me were the tipping point in deciding to move hotels.
3 - The location is not the best if you want to be close to the night market area. It is about a 25 minute walk. Tuk Tuk drivers will usually try and charge 100 to 150 Baht to the Ta Pae gate area this should be about 50 Baht. The hotel is close to the main hospital which is good it is a5 minute walk.
4 - The building is old lots of wear and tear the staff do a good job keeping everything clean.
- the shower is decent
- comfortable beds
- clean room
- no room safe. For me this is a problem
- the building only has one small elevator and has a couple of small steps in the lobby. This
may cause issues for people with mobility disabilities and using the lift in peak times.
- the reception desk / area is small and cluttered and can create a bottle neck when even a couple of people are checkin in / out and is frustrating. This is not a reflection on the staff it is just the layout of the area, it is not efficient. Also some staff do not wear uniforms so it can be difficult to identify who works there sometimes.
Staff were all extremely helpful & accommodating. Helped with switching to a quiet room in the back, lost luggage, buying SIM card & called tour company that forgot us. Great service! Good location for walking around old town. Very basic hotel room quality & hard beds. Good value for price.
Nice hotel with very friendly and helpful front desk staff. Not much left at breakfast by the time I got there which is probably my only concern. Thanks so much for everything!