Very relaxing, beautiful accommodation and surroundings. We did book a standard room but upgraded to a deluxe room as it didn't suit our needs. It was off the main hotel site and up the stairs. Deluxe room was comfortable and lovely with a large balcony.
Staff were superb. Nothing was too much to ask.
Ăzellikle personel bir harika. SĂŒrekli etrafınızdalar ve sizi rahat ettirmek için ellerinden geleni yapıyorlar. Otel temiz ve dĂŒzenli. Yemek ve içecek kalitesi gayet baĆarılı. Sezon baĆı olması sebebiyle akĆamları biraz sakin ama genel anlamda çok keyifli. Denizi harika. Plajda Ćezlong bulunması çok iyi oldu. TeĆekkĂŒrler her Ćey için Belcekız ailesi
Iâve got to say the weather was awful on the day and night we stayed so there was some limits on what was available. Even so we were given very little information on what was available to us in the way of bars, restaurants, sauna etc. other than a very limited fact sheet. The only bar that seemed to be available was the pool bar and it wasnât the most comfortable. The choice of cocktails was limited and a bit the same, e.g. vodka, peach snaps etc. and all the time we were there we never saw a single cocktail shaker meaning the quality of the cocktails was quite poor and bit thrown together. Plus if I wanted a cocktail that was not on the menu I had to pay around ÂŁ8-10 which I donât understand as they would usually be using most of the same ingredients used in the âfreeâ cocktails. I appreciate that there should be a charge for âoff menuâ cocktails but surely it should be a small charge of ÂŁ2-4. Youâd probably find you would sell a lot more if you did.
The restaurant was very good with plenty of choice and good quality though the restaurant itself has a canteen feel about it.
We upgraded to a Deluxe Double bedroom and the room was more than nice enough but a bit small and we didnât feel particularly âupgradedâ.
Overall we had a very good experience but for a 5 star hotel the bar lacked star quality.
This is a very nice hotel. The employees want to make you happy and confortable. Huge thanks to the chefs at the buffet who made extra effort to offer me vegan meals during my stay. We enjoy the pool and the beach. My main problem however was the cigarette smoke. It seems that people smoke anywhere, anytime without any respect for the people around.
Wonderful all inclusive hotel, the staff are amazing and cannot do enough for you. Really glad we have found this gem and would love to return in the future
For a Supposed 5 Star Hotel,found Rooms to be datedâŠneeding a revamp.Minibar only filled with Water.No Alcohol or soft drinks(Fanta/Coke/Lemonade).And had to pay extra to use Safe in roomâŠAlso,had to fight to get Sunbed round the poolâŠpeople queuing at 7.30 to get best spot in sun as to many trees covering Pool area.
Not really 5 Star expectation
The hotel is amazing , from staff to staff service, they cant do enough for you from being helpful friendly and always at hand when ure glass is empty to top it up , the entertainment team are fun, always friendly , its very clean, and the food is amazing,