One of the most breathtaking views youâll ever have in your life. Very clean, very beautiful hotel. The staff is very friendly would recommend the all-inclusive package that food is included with everything is in driving distance with a little tuck tuck that they offer. They take credit card for almost everything.
Good location beautiful hotel near turĂstic areas, need to get door locks in room for kids safety and keep up maintenance in showers
The shut in the halls need to have lock so kids donât throw selves in there
Food was good
Front desk staff very nice
Excelente ubicacion para escoger una habitacion con vista al Peñon. Tambien tomar la oferta de Dieta Completa. Las comidas son ricas. Y no te puedes ir sin tomar el Yate Majestic para que comas a bordo de ese hermoso yate mientras te pasean por el embalse. La experiencia fue inolvidable!!
My wife and I stayed at the Hotel Los Recuerdos for two nights. We had paid for the full board which by most definition is all meals. It was only breakfast. The food offered was not to an American pallet. no flame under the chaffing dishes so everything was cold. At check in I was told that I did not pay through Hotels.com I was not in a position to argue, being in Colombia and papers still in my suitcase, so I paid more than I agreed to with Hotels.com. Back at my room I check my paperwork and I had indeed paid. contacting the desk they sent a clerk to refund. Upon checkout the claimed I owed another $100. I disputed. and won. Life should not be that diffacult
The hotel was located walking distance from the Piedra El Peñol and a very short tuk tuk ride to the town center. The rooms are spacious, comfortable, and clean and the multiple pools and facilities are fantastic. The restaurant food is also very good. The hotel is nonetheless located right on the main road and right next to a heliport and there is so much noise all day! We had trouble sleeping at night from all the cars driving by and honking (customary in Colombia) and were woken up before dawn by huge trucks and during the day helicopters loudly flew over our heads. While this hotel ticks off all the boxes of a fantastic stay, I would not recommend it for light sleepers due to the level of constant noise day and night. We unfortunately would also not return as our young boys and us left exhausted from the lack of sleep. Thank you though to the wonderful staff for their assistance in making us feel welcomed and taken care of - the location is unfortunately their biggest downfall.