Stay was pleasant.
A room for 3 only had 2 sets of cups and no spoons, 2 towels instead of 3. Had to call room service each time we required the 3rd set of above
1st Room allocated - Aircon did not work. 2nd room was lovely. We had poor internet service. Both breakfast meals we had to ask for some of the food that was on the menu but not served. Servings were generous.
Had to move rooms 3-times,
The 1st was absolutely filthy which they agreed with us.
2nd, had insect poo falling through the ceiling messing the bedding etc which they couldnt fix an had to move us to the 3rd which had fresh paint smell clogging drains etc, had to just live this experience out
This was my first vacation with my kids and The Estuary Hotel and Spa went above and beyond to make our short stay both comfortable and relaxing. My kids were well entertained, had loads of fun and even refused to leave. I will definitely be going back for a longer stay.
The hotel itself is very charming and set in the most beautiful area. We had a lovely time and the breakfast was very good. Rooms were spacious and well kept but we did have a problem with flying ants and other bugs. Overall, a good stay.