Room was great and updated. Everyone was nice. Only thing i didnt like was you cant get extra towels of needed since there is no room service during tour stay. But overall love the room and would highly recommended. Also parking garage had limited space but extra uncovered parking across the street
The room itself was spacious and clean. My only issue was check in. We got there at 7:30 after working half the day and driving the other half we just wanted to get to our room shower and go to bed. There was another couple checking in ahead of us. The lady at the front desk was explaining everything to them gave them their room number & sent them to another lady to get their key. Then it was our turn she needed to know ages & names of everyone staying. This took a little over 5 minutes. She gives us the room number & tells us to see the other lady to get our keys. We had to wait 15 minutes or more for her to finish up with the couple ahead of us. Itâs finally our turn and she starts her whole sales pitch and we tell her we just want our room keys. She then proceeds to get snotty with us. Saying stuff like having respect for people and everyone has a job to do etc. I said we arenât trying to be rude but we are just really ready to get in our room. I really hope they change the check in process because if there was more than one person in front of us. Check in just does not seem like the greatest time to sell people anything.
It was absolutely perfect. My kiddos loved every bit of it and we did too. The view was perfect, just what this working mama needed. If i could give the front desk staff more than five stars i would. They're incredibly sweet and so helpful. Will definitely be booking with them again. This place is so clean and smelled wonderful inside and out.
Expedia billed me for a hotel reservation total including taxes. Club Wyndham WestWind billed me an additional large amount of money when I arrived at check in. Bottom line, don't book thru Expedia or any third party, book directly with the hotel. Not happy!
The room was extremely clean and comfortable and the view was fantastic my only complaint about the room is the entrance to the room is from outside and I was hoping to see a better Locking System from the inside than every other Standard Hotel if nothing else it's a peace of mind for the people that sleep in the room
Very nice property
Room itself was great clean with everything you needed
The location of the room was very disappointing - balcony view was of the street and other buildings - very small slice of beach and ocean view
The staff and location could not have been more amazing. Having been misled by hotels.com and told room slept 8 they made sure we had extra bedding for air mattresses and ensured all of our party were looked after.
Everything was terrific. Every room was oceanfront. The rooms were well-keptnand spacious.
The timeshare press at check-in is annoying, but overall, that didn't take away from a great trip.