There are systemic problems. Management responded relatively quickly to problems with lack of emergency numbers to call if there are no staff at the reception desk and the door is locked (and also compensated me for the serious problems that I had). However, there continued to be a lack of staff on the premises. You have to have a cell phone that is charged so that you can call a number and leave a voicemail, then you have to wait for someone to call you back. The lack of staff at the office, even during the posted (and very limited) office open hours is insurmountable if you need staff for any reason.
The property is a typical university residence but a little over priced since parking is a problem and the staff were not really professional. The lack of WiFI in the rooms and lack of plug ins was a problem. It is marginally cheaper than a hotel and more expensive than university residences in downtown London (UK). For me, the value for money was not great and Iâd suggest that an Air B&B or regular hotel is a better option.