The hotel looks a lot newer and more modern in the pictures that it actually is. In fact the rooms are outdated and in need of a refurbishing. Breakfast was not that great but I am yet to find a good breakfast in Addis Ababa.
We were very satisfied by the service the employees provided to us. It was really cordial. More over the location of the property was convenient. We are very great full to all the employees who served us in all18 days stay. Not to mention the cleanliness and convenience of the room.
This is very good excellent apartments hotel in Addis Ababa Ethiopia l am enjoying myself cooking is best and good kind gentle services for hotel staff very good and laundry machine use washed my laundry also good for me.
I will stay this apartments hotel again.
Thanks.
Before I reached had requested the hotel to arrange pick up. Which they immediately did and replied. My partner was arriving from a different location and different time, and I requested another pick up. They asked me all sorts of questions if we are going to share the room while the room was booked for two, whether we are the same gender or no, I had to exchange several emails with until the pick up was arranged. The sofa and the pillows in the living room were dirty it needs cleaning, There was no hairdryer and after I requested for one they brought it after two hours. One day before check out I received a breakdown of expenses requesting me to settle the bill as soon as possible as if I was going to escape. Then I received a call from the lobby asking how my stay, then I expressed my disappointment. They immediately arrived to my room asking how they can help to correct things. They apologized and they said that they will improve. Our room was junior suite 508.
House keeping needs improvement. There was an evening I didnât have a single towel I had to call reception. Dusting is not done consistently I could see that house keeper just made the bed. Secondly, it was evident that the toilet and the shower were not being cleaned. The shower wasnât warm enough and very low pressure
it was a good stay. though my work place was not walking distance. and the roads have issues of crowdedness and safety.
electricity in the town was not always available. the hotel had generator but the kitchen/ hot plate was not run by generators.