Checked in and given a room, to be told the next day when I arrived back at night I was in the wrong room as this room had not been cleaned and I should be in another room. So I was checked into a room that had not been cleaned and slept in a bed that had not been changed since previous occupant and it was made out to be my fault even though the key card given at check in opened the room and did not open the room I was supposed to be in. I was basically told to change rooms with no help and in the dark as they had switched off the power to the original room and would not switch it back on.
Once this situation passed, the stay was good and rooms were ideal for what I required.
The review ratings really hyped up this place but I donât think it was at par with the ratings online. For the cleanliness of the bathroom the glass shower looked like itâs never been cleaned before, mold in shower, a dirty razor left where the bottles for shampoo, conditioner and body wash are. The shampoo and body wash containers in the shower were both empty for use. There was so much dust on the frame of bed headboard and the light flickering in front entrance of the room.
For the price we paid for a week stay I feel like there is better places with more space and amenities available.
The reception staff are brilliant but unfortunately the property is tired and worse .. a bit dirty. I had to move rooms due to a few factors and the front desk staff were fantastic and apologetic. But the rooms are not serviced and the general cleanliness is poor. Even in my second room the quilt was stained , all the skirting covered in dust etc.. its a pity because the location is just so great . Maybe they just need new cleaners and to spend a bit of money on the place.
The room was not cleaned well, and insects like mites came out during my stay.
There was always a linen cart in the hallway, and I was worried about evacuation in the event of a fire and disaster.There is only one cleaning during the 7-day stay.
On the second day, there was a cleaning, and the room became dirtier and dirtier.I wanted cleaned the middle day my stay. and I wanted you to ask me when I was going to clean at check-in.