Well, we were given a new room on the construction side of the property, which led us to wake up at 7:30 due to the construction work, but the team was super helpful and kind to upgrade us to a suite. Overall property and staff, felt at home.
Will definitely make a longer stay here next time.
Wir waren schon in sehr vielen 4* und 5* Hotels und dieses zĂ€hlt zu den besten. Sehr weitlĂ€ufig und groĂzĂŒgig gebaut. Das Zimmer war sehr sauber und es hat an nichts gefehlt. FĂŒr die Kinder (3+11) gab es sehr freundliche Kinderbetreuung, die sich aktiv mit den Kindern beschĂ€ftigt hat. Das Rutschenland mit mehr als 5 Rutschen inkl. 1 Reifenrutsche macht wirklich SpaĂ. Ebenso der Kleinkindbereich mit schön warmen Wasser. Ăberall sind luxuriöse Kuschel- und Relaxbereiche. Das Essen lĂ€sst ebenso keine WĂŒnsche offen. Wir kommen wieder :-)
The resort got a makeover and is completely refurbished. Staff was extremely friendly and accommodating. We took our kids with us hiking, for which there are plenty of options, but childcare is available too if kids prefer not to hike. After the hike, we used the water park, enjoyed dinner and then used the family/game room for entertainment. It was perfect!
Other than the construction going on right outside my balcony the only other complaint would be the lack of any air-conditioning. Had to leave the doors and windows open all night (no screens) and the construction started early. Need to bring good ear plugs. The dining and the pools were over the top great and the staff was very helpful.
Absolutely beautifully designed, and one of the most amazing positioned luxury hotel for skiing ever.
The food. Amazing.
The facilities - incredible.
Location - perfect.
Not as great as I would expect for a 5 star hotel compared to other 5 star hotels I have stayed in the past. The breakfast fruit selection and salads selection in the evening are a bit boring in my opinion. Other than I am quite happy with our short stay.