This is a beautiful property in an amazing location. Movie theater next door, all kinds of good restaurants and shopping. The room was great, value is great, breakfast was great. The only drawback is the hotel staff seemed a bit lazy and not very attentive. Lots of people on their phones texting and you got the feeling you were bothering them when you asked questions. Pool water was freezing - kids didn't even want to be in for long.
Chose this property for being a fairly new hotel. Going into the room, felt it was not being properly maintained. The door to the bathroom was broke and would not shut/latch. A few bed pillows had stains and shower produced room temperature water at best. Asked the staff about it and just told me â will have someone look at it.
Was only there for a night but would have raised a larger deal with the hotel if I was staying any longer.
The stay was nice, I've stayed here before. I wasn't told about the room I reserved wasn't available, but I got a nice view, just wanted a king instead of double queen. Cleanliness was good, one thing was I had hair folded in one of my towels but they sent some more clean ones. Breakfast was great!