Mansion Papilio

It is a beautiful hotel - very magical and romantic. like staying in the faded grandeur of great Gatsby. The swimming pool was not available but the room was huge and very elegant. The staff did everything they could to make my stay lovely.

Muy bonito, limpio cerca de la plaza las personas que trabajan ahí muy amables y siempre al pendiente de lo que ocupábamos la próxima vez espero usar la piscina la cual dijeron en los reviews que no funciona la cual es mentira porque nos la mostraron y es bella. Espero regresar muy pronto.!!

Unfortunately this property is not what is advertised. Here are the items that are listed on the website that were not available for our stay: No bottled water Pool was not available No spa services No designer toiletries (only shampoo & bodywash) in unlabeled refillable containers, Not even tissues No 24 hour concierge. In fact none at all. No front desk English is not spoked except by the owner and the finance person Housekeeping- picked up the used damp towels off the floor and just put them back on the towel rack. No in room safe (none at all available to us) No bicycle rental offered No breakfast available for our stay. We checked in on Sunday and apparently the staff has off on that day. The grounds keeper and maid assisted us but I don’t speak Spanish so it was difficult. We were awaken at 7:30 on the first morning to construction noise.Upon exiting our room, we found that the furniture in the lobby and sittlng room had been removed and there wer worker redoing the space. The second day we were waken at 6am with people setting. Up the property for a commercial shoot. When we exited our room, there workers everywhere! Note that the owner did apologize for the noise on day one and did cater a dinner for us that was lovely. However, we felt like we were just in the way and really couldn’t wait to leave. I am sure that if we had arrived on another day, and if there had not been a film shoot it would have been a better stay. Unfortunately it was not.

The house is a hidden jewel in beautiful Mexico City! We were a little scared in a huge house a night, yet the care givers made sure we felt safe and comfortable, even in the thunder storm! Everyone was helpful and welcoming. Will stay again!

This hotel is so fun! Beautiful chandeliers everywhere and impeccable service. Martin was great! Lovely gardens and perfect location.