Listing says "A complimentary continental breakfast is served each morning between 6 AM and 10 AM", however it is not served, not even prepared. You can make instant coffee, or toast (the butter tub full of bits of food), IF, you clean up, wash the dishes and put them away. I commented on a rack of not-clean dishes, the staff (Carol) blamed the other guest (paying customer), yet two days after the other guest had left, they still had not been cleaned and put away, nor the dirty cutlery in the sink.
The lamp in the room was faulty, staff immediately said they would bring a new one the next day, I thanked her and said it would be really be appreciated. It was never done... nor where any of the other verbal commitments made.
Carol complains about lights on or doors unlocked, even sending me an email blaming me for what another guest did! Yet ever-present as she is, it is not to clean or make good on commitments, more to complain, speak of God, or vent on American laws; never just do her job and clean.
"Check-out time is 11 AM" but I was emailed to insist that I checkout before 10am. Long before I was due to checkout, Carol came asking for feedback, I tried to give it but she interrupted to blame the last guest, when I said she (the last guest) left two days ago, you have to take some responsibility, she became irate, snatched the keys and slammed the door.
100's of hotel stays, this is the worst. Terms of the listing are not met, Worse, it's just not a peaceful place to be.
