DO NOT STAY HERE. This was by far one of the worst hotel experiences Iâve ever had.
The room was absolutely filthyâsticky floors like it hadnât been cleaned in weeks, terrible plumbing, and a toilet that wouldnât flush at allâeven after staff supposedly came to fix it. On top of that, we found a live lizard in our room. Yes, a lizard. In our bed. Completely unacceptable.
What made it worse was how the staff handled our complaints. We reported these issues multiple times, only to be met with excuses, delays, and zero accountability. Eventually, they even had the nerve to call us liarsâas if we made everything up. The dishonesty and lack of respect were outrageous.
The property is poorly maintained and even more poorly managed. The toilet clogged after every single use and had to be snaked outside and plunged inside repeatedly. The place claims to have 24-hour service, but no one answers the phone and no one is present in the office. They donât care about their guestsâjust the money. We were told we might get a $25â$30 refund, which is an insult considering the experience.
This place is a health hazard and a nightmare. Save yourself the headache and stay far away. Total waste of time and money.