Out of the 46 bookings we’ve made through Hotels.com in the last year, this is the 2nd worst hotel we stayed at (#1 goes to Hotel 99 in Kuala Lumpur!). We were massively disappointed and felt let down by hotels.com, as we’ve always paid strong attention to the hotel reviews and scores left by other customers. Since this hotel has such great reviews and a high score, we unfortunately decided to stay here.
The upside: The staff were quite helpful although very miserable. The location is okay. It is quite cheap / budget.
Here’s the downside: Bathroom had a strong unpleasant funky smell. Condition and cleanliness of the room was old and dirty with marks all over the sheets, floor, walls, and the roof was falling down. My feet were black with dirt after walking from the bed to the TV a few times. We decided to keep our shoes on after that!
Worst thing: After killing a 4 inch long poisonous centipede, we sprayed down the room with insecticide and went for dinner. Upon our return, I counted 15 dead small cockroaches in the bathroom, and 2 in the bedroom. When I went to move the pillows on the bed a huge 3 inch cockroach ran under the mattress.
I don’t mean to rant and be pessimistic, I just don’t want anyone else to be mislead into staying here. Enough said – DO NOT stay here, unless you love insects.