Check in was fine, they didnât have sheets and bedding for the pull out couch in the room, so we had to get that from desk. On check out the counter person tried to tell me my card had declined and I owed them for the room again. That was quickly corrected because I had paid through third-party, but it rubbed me wrong. Overall the hotel was nice in a nice area, my kids watch fireworks from our window
Water pressure was terrible. Shower didnât work. We told the front desk about the issue multiple times and it was never resolved.
Wouldnât switch us rooms either.
The stay was good. Staff was friendly and assisted with all needs. The establishment next door did make it difficult to sleep in the evening with the loud music and car's doing burn outs in front of the hotel on the feeder road. No law enforcement presence at all when this went on.
Whenever Iâm in the FW area I always book here â€ïž itâs always clean and front desk receptionist are always quick to help. Only problem I had this stay was only that our room had items from previous guests. We were about to check out and looking everywhere to make sure nothing was left and we ended up finding an earring and a childâs croc under near the bed that wasnât ours as no children were brought on our trip. Other than that, everything was good! Cbat what he back!
Wonderful experience. Room was above our expectations. Facility had everything we needed. Breakfast was great. Had a good variety of foods to chose from. Staff was friendly and accommodating.
We came to Ft. Worth for the Texas State Bowling Tournament. The rooms were excellent, and the Staff were always ready to help with a friendly smile. If we are in the area again we will be sure to place a reservation with you.
I was very impressed with the team staffing this hotel. Everyone was friendly and professional. Team members visibly took pride in their work, even when not interacting with guests.
We've stayed in dozens of properties, and I would rank this crew among the very best we have encountered.