Batavia Apartment

Room was not ready on time. Didn’t action room requested at booking until asked at arrival. Can have more comfortable pillows.

When I arrived the office was already closed and I had to call three times the after hours mobile number as it was no answer. The room was dusty and the toilet was disgustingly dirty. It was a weird brown stain on the floor next to the toilet, the toilet was dirty like someone had used it and not flushed properly. A filthy unfinished toilet paper was left next to other new ones, it had stool stains (see picture). The mirror near the bed was dirty, like it was never wiped at all. Just by the entrance of the room, it was a bin left as well as a bucket an a mop. The seats around the pool were old and falling apart.

Good to stay here for 4 nights with my family. It is a good and comfortable place to stay just next to Hyde Park. The Chinese staff is very helpful and kind when check in. recommended.

Apartment was very clean settee not very comfortable pool area very untidy pool itself was ok but pool cleaner was in the water all day.No chairs on balcony only a table overall not bad for the price we paid would not stay again.

very good location for the Northbridge eateries etc

Upon arrival, we were informed that our room was located on the top floor near to the lift. Though we did not expect this arrangement, we were very happy because they were thoughtful enough to inform us that since we would be staying for more than 10 days, the location of our room would be more convenience to minimise disturbances. The surrounding area was not so quiet as there were activities going on and we like it this way. Since we drove around, the location to various areas we visited especially CBD and Fremantle was easy. The 3 lady staff whom we approached for assistance were very friendly and approachable. One of the 3 ladies, the one in her 30s, was very prompt to accede to our requests. She was very polite and even asked if we needed other assistance. The parking lot was very convenient as the elevator was very close to it. However, we were disappointed that our room would be cleaned after 10 days so we had to do our own basic cleaning daily especially the kitchen and toilet. Through our 12 days stay, we could only changed the linen twice. Once we did ask for fresh and clean linen and towels, we were shocked to find them hap hazardly left on the sofa unfolded or ironed. Besides, each of us had 1 pillow only and there was no extra pillow. We We wouldn't mind returning to this place in future, however, we are exploring other accomodation as well.

A lovely apartment in a great location. However, we booked for 4 people (2 adults and 2 children), arrived late one evening after a long day of travel, to find out apartment only had 2 towels and 3 pillows. Surely when booking and paying for 4 people, we could get four of each!

Relaxing

Short but sweet!

Stayed here several times.Checked out last Wed, still waiting for my deposit back😑