Woke up to no hot water, so could not have a shower. Had a wash & shave using the small kettle provided in room. There was no shower mat to stand on anyway or even hand towels. Stayed here 3 years ago but has changed ownership since. Staff we're great & tried there best under the circumstances, seemed to have there hands tied by the owner. Wife phone to complain & spoke to a manager who promised to get back to her after 4 days still not received a call re refund overall rating very poor service & will not be returning.
The room was comfortable. There was no aircon, and whilst there was a fan and we left the windows open it was still quite hot. The bed was OK but some good quality pillows would be an improvement. I think in this day and age, wifi which does not extend to the room, but can be accessed only in reception is not really adequate and it certainly inconvenienced us as I needed to get some work done. However, not a bad choice for all that.