We were really disappointed by this place. When we enter for the first time in the apartment a very strong smell of chemicals was present. We opened the windows but it stays there and we started to feel dizzy and itchy eyes. We told the management that we wanted to cancel our reservation and they refused to do anything for us. The place is not well located, next to high traffic round about and very noisy. AVOID !
Prato non curato, piscina non curata, parete del corridoio della camera mal tenura.
Acqua calda con scaldabagno impostato su minimo di default.
Check-in presso altra sede (Hotel Serena), indicato via mail ma solo come postilla; nonostante due contatti via chat su hotels.com e una chiamata, non Ăš mai stata fatta indicazione nĂš Ăš mai stato fatto reminder di doversi recare presso altra struttura (5min in auto) per il check in.
Al contatto telefonivo via call center, operatrice poco cortese.
Tassa di soggiorno indicata via mail non corrispondente a realtĂ (4euro anziche i 2.50euro indicati).
Sebbene camera e struttura abbiano un elevato potenziale, la pessima gestione ne pregiudica sia la qualita che l'ospitalitĂ percepita. Sconsigliato a non automuniti perchĂš la percorribilitĂ della strada per il centro e il lungomare di lerici non consente di muoversi a piedi
The property itself is really nice but checking in is a bit more difficult. When you arrive at the property you are presented with the phone number to call the reception which is located somewhere else. When I called up the woman on the phone was not very helpful and trying to give me directions to get to reception which are down the road across the Roundabout up the hill and about one kilometer away. Once I got checked in the rest of it was fairly straightforward getting back to the property obtaining the key from the lock box and then getting into the room the room was supposed to have a ironing board but didn't
The apartment is located in a quite noisy area, next to a high transited road. We were asked to go to travel 1+ km to pick up the keys upon arrival, not properly reminded / highlighted through the check in instructions⊠they could maybe add it in bold as part of their initial response.
This was a good stay but a little hard bed mattress,
A pool in the garden and the fantastic Lerici beach some kilometers away, we thought it was best ro go there by car,
Sicuramente una chicca anni fa. Da rivedere: tinteggiatura per eliminare lâodore di fumo stagnante lasciato purtroppo da ospiti irrispettosi che non hanno rispettato il divieto di fumare. Materasso rigido, utile cambiarlo. PiĂč accuratezza nella pulizia: trovati capelli e polvere. Ottima la possibilitĂ di parcheggio e il giardinetto privato.
Leider ist die kĂŒchenausstattung nicht so toll und check in war nicht wie bestĂ€tigt möglich. Der pool hinter MĂŒlltonnen und der blick aussen auf den Parkplatz