This hotel was a Sheraton managed hotel in the past and still has the Alure of a Sheraton. The personal is very friendly but their English is not the best, however good enough to manage the crucial things. The western restaurant dining is not good compared to the price of the menu. The breakfast is on the other hand quite good and served in the same restaurant. I think it is one of the best hotel choose in Changshu.
The hotel staff was very friendly and helpful. The hotel's location is very convient; although it's located at a major intersection, the room was still reasonably quiet.. There are choices of in-house restaurants, and outside restaurants are also just within walking distance.
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The staff were cordial and ready to help during my recent stay. The room was clean, quiet, and comfortable. The hotel itself is located right in the center of Changshu City. Many restaurants and coffee shops are within walking distance, and a big super market is right across the street.