Hotel Julian

Hôtel définitivement au delà de nos attentes. Nous avions vu sur Google Maps qu’il était bien situé mais pas à ce point. Il est à quelques secondes/minutes de marche du centre-ville, du Millennium Park, du Chicago RiverWalk, du quartier Magnificent Mile et de tous les transports en commun. Si vous êtes comme nous et que vous atterrissez à l’aéroport O’Hare, sachez que pour 3$ le Métro de la ligne bleue vous amène directement à l’hôtel sans avoir besoin de faire de correspondance. Lorsque vous arriverez à l’hôtel, si vous avez la chance d’être servi par Robert à l’accueil, votre sejour sera parfait. Pour ce qui était de la chambre et de la propreté, seulement le mot “Impeccable” serait approprié. Séjour 10/10!

Paid for a king bed, got a queen accessibility room because the hotel was overbooked. The bed was uncomfortable, the pillows were flat. The shower had nearly zero pressure and was more of a trickle. Two stains on the carpet. Overall not a 4-star experience. Seriously overhyped for the price.

The hotel is not well marked, and fit says it has valet parking, but we did not find this. We arrived at 10:00 pm, and my husband checked at the front desk. The front desk said that valet parking for $17.00. It was just around the block. I’m a Chicago native that has moved. We drove around the block three times, but never found it. Also, check out was 11:00. The front desk was very nice about allowing us to check out late, but until the parking situation is improved, I’ll be staying elsewhere. The rooms were lovely nonetheless and very clean and green. Beds were very comfortable as well.

The undisclosed resort fees were ridiculous. What resort amenities do they have. I would expect this to be part of the entire stay that I prepaid for. Also, the room had hair all over the toilet—I brought Clorox wipes thankfully, there were dirty sheets left in our room etc, we left the sheets there for the stay and they were never removed. The inroom dining feature in our tv didn’t work and we we told to google the menu and go down to the bar to get any food. The bar was nice. The area perfect. All the other stuff weds to be fixed.

Good - missing that little bit of extra service (difficult to get extra towels, other service follow-ups somewhat lacking.)