Nalagi Hotel

The photos online when booking look amazing, but that’s where it stops. The roof top pool is the only good thing about this hotel. But that’s it, when you arrive it looks old and run down. The rooms are worn and old looking, the shower has a lot of mould in it, the bed is like sleeping on concrete, the walls are thin and you hear everything, the tv is a nightmare to use, fridge dosnt really keep anything cold, they don’t offer bottled water in room. They tried to charge me twice, I paid in full online and when I checked in the rude receptionist tried to charge me again in full. When I explained I had already paid and showed her the confirmation email, she just grunted and then talked to other staff in Fijian, she was very rude and not helpful at all. Overall a big let down, I wouldn’t stay here again at all.

Just a quick stay at Nalagi, so really appreciated the close proximity to the airport. Great value for a luxury hotel, we enjoyed the rooftop pool!

It is the worst hotel you can find in Fidji. Staff on the desk is autistic. We waited 4 hours for our room. Staff not at all smiling and never listening. The room is dirty, old fashioned and not vacuumed. Multiple traces in the toilet (...) In the restaurant, legion of flies, very important time for taking orders and receiving dishes. Deplorable service in every way. How is this hotel part of Hotels.com ? Just have a look in the gym space :INCREDIBLE !!! I do not understand. Banish them before someone complains or the health department closes them.

Very slow check in. We had to wait for 4 hours!! Rest overall good to ok.

Due to bad weather conditions locally the hotel was extremely busy - neither the staff or the facilities could cope with this. Totally overwhelmed. Aimed at the international vistor market - not much of a Fijian feel to the place.