Radisson Blu Resort Phu Quoc

Pleasant place a fantastic sunset. Breakfast was nice but crowded

J.T, Séjour de 1 nuit, Début du séjour le 3 déc. 2020

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Good stay, meet you needs

Everything is good, 5 stars, clean and well maintained, except that the majority is Chinese mainland and Korean tourists. I think this situation is same as in the Vinpearl Oasis just beside, and also other 5 stars hotels around. If you want to "escape from the crowd", better choose one of the smaller resorts run by the locals at other beaches. Talking back about the Radisson Blu, they have free shuttle bus to airport which you need to book in advance to secure the seats. And, they have free and frequent buggy car to go to Almaz Centre just 2 mins away where you can find some restaurants and a few shops there. It is also fun to enjoy the beach just right next to the swimming pool.

Séjour en famille de 2 nuits, Début du séjour le 24 janv. 2020

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Dining options at the resort are quite limited - only one restaurant and a limited poolside bar. Adding a cafe or bar offering banh mi, light snacks and sandwiches would be great.

Séjour en famille de 3 nuits, Début du séjour le 31 déc. 2019

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Great for family trip

Great facilities and plenty of leisure options for the family. The water park in site will keep the kids very happy. Enjoyed our stay.

Séjour en famille de 5 nuits, Début du séjour le 25 déc. 2019

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Clean, good service, location, nice views and too many food for breakfast.

Pham, Séjour romantique de 2 nuits, Début du séjour le 28 oct. 2019

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I stayed in level 2, awful smell start from elevator, luck I was like at the end of the building.. room very cleaned, toiletries 10/10, everything’s in the room 10/10, excepted the fridge isn’t working..

Séjour entre amis de 5 nuits, Début du séjour le 19 avr. 2019

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Excellent

QUANG HIEN, Séjour entre amis de 1 nuit, Début du séjour le 11 avr. 2019

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Superb resort at a reasonable price

This is a massive property, in very good condition and very comfortable. Facilities are superb, and so it is great value for money. Its right on a pretty good beach with relatively calm and clear waters. There is a waterpark (at additional cost) on the premises which was a huge hit with my 10 year-old son. Rides were pretty good, I must say. Only 2 disappointments: (1) nothing local nearby; this is a manufactured resort about 45 minutes away from the town. (2) The snorkelling off the island (to which you can kayak) is in very shallow waters, so we got scraped up on the corals. But other than this, its a fantastic place to go chill out for a few days. And if you're in to Casinos, there's one right next to the hotel.

Deepak, Séjour en famille de 4 nuits, Début du séjour le 27 mars 2019

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Great for kids, but less for couples

The hotel is very new, close to two water parks and a safari park, and is very popular with the Chinese. Great for people with children who do not mind the hustle and bustle, but for couples looking for a quiet place to unwind, this might not be it for you. Additionally, there is only one restaurant available that only serves buffet and a limited room service menu. The F&B team could consider serving more Vietnamese food options in their room service menu (e.g. pho or ban mi) or during the buffet. E.g. have a bun Cha station. Also, the "hot food" sections of the buffet was rather lukewarm to cold. Would suggest reviewing what food your keep there.

Thomas, Séjour romantique de 3 nuits, Début du séjour le 5 févr. 2019

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Hotel was absolutely pristine with excellent facilities. However, as the hotel is still very new, staff seemed somewhat untrained and overloaded (waited over 1hr for a burger order at the bar). The hotel opened in Aug '18, and as they are beginning to scale up and accept more guests, the staff seem to be overwhelmed (however, to be fair our stay was over the weekend before Jan 1). Expect it may take a few more months to work out the minor inefficiencies and train staff to their full potential. Also, the rooms were not as advertised on Expedia. Both Deluxe rooms and Executive rooms have identical views. We booked (and paid a premium for) the Executive room expecting it to have a view of the ocean (as advertised)--this was not the case. We found out that the only difference between the two room types was that the Executive room offered lounge access, in-room espresso machine and other minor services--don't believe this is worth the extra $50/night, but other guests may disagree. If you want an ocean view, you're just as likely to get one by booking a Deluxe room over the Executive room (probably more likely as there are more Deluxe rooms than Executive rooms). Other than this booking fiasco which took over 7 hours to resolve, our stay was excellent and the staff was super friendly and accommodating. The general manager was also very sympathetic to our situation. In summary, the hardware (i.e., facilities) is excellent, but the software (i.e., personnel) needs some fine tuning.

Jeehoon, Séjour romantique de 3 nuits, Début du séjour le 27 déc. 2018

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