Booked this hotel last minute due to a flight delay so only slept here for less than 8 hours. Hotel check in desk is literally at the bar which was weird. Room was super small but was okay for just me. Two people plus luggage would not fit in that room comfortably. There was a rooftop party going on. It seems like a hotel for partygoers . Itâs was fine for the situation I was in
I liked the hotel and my room was amazing, except there was some toe nails next to my bed and like some long white hair on a towel. Other than that it nice.
I had a great stay at the Moxy. It's basic, but fun. They were always out of several food items that were on the really limited menu. The staff was friendly and the house keeping was impeccable.
Absolutely loved the design and aesthetic but the rooms were extremely small. I barely had room to fully open my suitcase. Also it took the shower about 5-10 minutes to get hot. Also there was no door handle to close the shower door from the inside and it was extremely heavy. It says they have a rooftop bar and restaurant but itâs restricted and you canât get up there. They also were never open. The bar downstairs also didnât open until late. Valet parking was 60$/night. Thatâs fine I donât mind paying. But waiting 30/+ minutes to get your car is outrageous. They only had one valet working on pride weekend. Took me 40 mins and had to circle the block numerous times to park too because there was no valet at the stand. For a Marriott and as a Bonvoy member. I just thought the services and amenities promised were lacking and not up to par at all.
More a hostel than a hotel and not a real Moxy (have stayed in Brussels, Lindon, Virginia beach, Lisabon).
Cleanlyness bad, e.g. dead bugs on room floor at arrival, bar toilets like at a railway station.
Service bad: lobby so noisy due to disco
This was a terrible experience. The system was down and I never allowed to check-in to the hotel. My girlfriend and I had drove to 5 hours to get to the hotel at 3am and we were both exhausted from long days of work and just wanted to check in and go to sleep.
I understand things like this happen since everything runs off computer systems but there was no solution offered to help resolve the issue. The room was already paid for through a third party.
We had stayed at the hotel a couple times before and had great experiences but this was way below minimum expectations as for an accommodations for the problem.