The Chiang Mai Old Town

Room was comfortable, bed was dreamy, and the service was impeccable, but the breakfast was lackluster. You chose from the same prefixed menu each day - no matter the option, it was flavorless and bland. We ended up going out for breakfast one of the days just to get away from the hotel’s breakfast. Also worth mentioning the “extras” are super expensive (spa package for one person was almost 2000 baht) and most available items in the room are not complimentary (50 baht for a small soda). Cappuccinos at breakfast were 65 baht each. Overall the room was nice, but for the price we paid, we could have found a better value for our money.

Good facility but problems with water pipes I think. I booked a room with bathtub intentionally but the water came out was YELLOW! The staff was neither helpful nor friendly. So I gave up to talk with them about the water. I asked for late check out at 2 pm and it was confirmed in person. But when I came back at 1pm, my room was locked up and the front desk claimed they are not aware of my request. Even later found out it was their mistake, no apologies. The elevator was in maintenance, no one came to help carrying the luggage down. The way those staff treated us, seemed we lied about the late check out! While leaving also no one helped us loading the luggage into the car (I called the taxi by myself! The staff didn't offer or ask whether I need any transport) Of course they even not bother saying goodbye. The worst hotel service I have ever experienced. I traveled more than 150 days a year.

This truly a wonderful place to stay, if you are looking for something intimate, quite, small, and simply wonderful. This a barley new hotel and everything is updated. I will stay again.

Brand new hotel in Chiang Mai, comfortable room, nice amenities such as pool, restaurant, fitness center and spa. Everything is literally brand new, staff was more than happy to schedule rides for us wherever we went at very cheap rates. Most tours pick up directly from hotel which was convenient. Not exactly the best part of town, but easy and close walk to most of the desirable local areas.

Great location in the old city. We stayed for 3 nights and were impressed by the standard of our spacious air-conned room; a lovely large bathroom with high quality toiletries, plenty of complimentary water, mini bar, fridge, freezer, desk and much more. The staff were attentive and friendly - with a lovely driver on hand to drop you off in the city at any time which was a welcome perk in the heat. Gym, pool, spa, restaurant - ticks all the boxes. Would recommend.