We booked this stay as a New Years celebration for our children and ourselves. The main attraction for us was the pool. Upon arrival to the pool, the water was ice cold. Needless to say, we couldn't swim, it was a total waste of money. The breakfast they offered was subpar, especially being a holiday, all their offerings were cold, the juices were watered down. Not what ive come to expect from a Holiday Inn Express. When we brought the issues to the staff, we were told the juice was that way because alot of people were drinking it. It was 7am, and we were the 2nd ones to come down. The pool, he called the manager, and apparently didn’t know how to turn on the heaters. Couldn't solve that problem either.