Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
What's nearby
Punta Camaron Beach - 11 min walk - 1.0 km
El Cid Country Club Golf Course - 18 min walk - 1.6 km
The Mazatlan Malecón - 2 min drive - 1.9 km
Mazatlán Aquarium - 7 min drive - 4.5 km
Cerritos Beach - 13 min drive - 6.5 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 34 min drive
Restaurants
Carl's Jr. - 3 min walk
Go Roll - 3 min walk
Villa Italia - 2 min walk
Rico's Café Zona Dorada - 1 min walk
El Chilito - 4 min walk
About this property
The Inn At Mazatlan
With access to onsite windsurfing, The Inn At Mazatlan is a great choice for your beach stay in Mazatlán. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Papagayo Restaurant serves Regional cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include 5 spa tubs, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at The Inn At Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
177 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite valet parking
Onsite self parking (MXN 50 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
What to do
On the beach
Windsurfing
Shopping
Free use of nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Full-service spa
5 spa tubs
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Microwave
Kitchen
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.
The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self parking costs MXN 50 per day
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Name change requests on reservations will not be accommodated.
Also known as
Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán
Frequently asked questions
Does The Inn At Mazatlan offer free cancellation for a full refund?
Yes, The Inn At Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Inn At Mazatlan?
Yes, there are 2 outdoor pools.
Are pets allowed at The Inn At Mazatlan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Inn At Mazatlan?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at The Inn At Mazatlan?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at The Inn At Mazatlan?
No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at The Inn At Mazatlan and nearby?
Have fun during the warmer months with activities such as windsurfing. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. The Inn At Mazatlan also has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near The Inn At Mazatlan?
Yes, Papagayo Restaurant offers beachfront dining and Regional cuisine.
Does The Inn At Mazatlan have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker and a microwave.
Does The Inn At Mazatlan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Inn At Mazatlan like?
The Inn At Mazatlan is in Zona Dorada, a short 14-minute walk from Islands and Protected Areas of the Gulf of California and 18 minutes' walk from El Cid Country Club Golf Course.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Very nice accomodation. Old but clean and in nice location. Nice pools.
George
George, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Everything
Rafaela
Rafaela, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
ZEIDA MARÍA
ZEIDA MARÍA, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Beach at this hotel was safe to swim at even for kids. Hotel is also centrally located at Zona Dorada so restaurants are walking distance. Tower with the larger 1 and 2 bedroom suites is a bit outdated but looks like they are upgrading this tower with a 3rd elevator so hopefully they will be updating the rooms also. Hotel has all inclusive as an option which I really appreciated since it allows you to both eat there and also dine out to the wonderful restaurants throughout Mazatlan. Highly recommend this hotel if looking for a hotel that doesn’t require all inclusive purchase.
Richard
Richard, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Eduardo
Eduardo, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 6, 2024
.
Griselda
Griselda, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2024
Javier
Javier, 2-night trip
Verified Expedia guest review
2/10 Poor
Jul 31, 2024
Ruined Our Trip!
Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived.
The rooms were filthy and humid making our bed feel wet all the time!
If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Dulce
Dulce, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Excellent
Amazing
Maribel
Maribel, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 23, 2024
Some is Good
Rolando
Rolando, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
Carlos
Carlos, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 15, 2024
Air Conditioning
When I arrived to the room I noticed the Air Conditioner was not working properly so I went up to the front office and they said that is what I paid for which I requested a new room or it to be fixed which they ended up fixing it I have been going here for 7 years and every year the experience is only getting worse
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Anthony
Anthony, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
The property was incredible. Party of 6 with kids. Had 1 bedroom with front Oceanview. Kids enjoyed the pool and the children's pool. Right in front of the beach. Staff was friendly and bery helpful. Food and drinks were good.
Jenny
Jenny, 5-night family trip
Verified Expedia guest review
4/10 Fair
Jul 12, 2024
Great location, not great service and I even got an extortion call, for this reason ia that I am not showing my name on the review.
The property has been remodeled but it has a lot of defects. Stoves not working properly, doors not closing correctly,
Amazing view and great location.
Verified traveler
4-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 9, 2024
Bed bugs
Sheila S
Sheila S, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
Perfect location. Walking distance to restaurants and shops. Excellent view to the beach
Veronica
Veronica, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
Eliseo
Eliseo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 26, 2024
Fabian
Fabian, 3-night trip
Verified Expedia guest review
4/10 Fair
Jun 24, 2024
The property needs a lot of maintenance, there’s areas where is unsafe due to the poor maintence. Patio sliding door doesn’t even close, that’s a big concern if you are in the 4 floor and with kid's.
If you don has they won’t clean your room.
At the hallways fills of trash. The water that they use to mop the room stinks leaving the room with a really bad smell.
The bathroom faucets instead of replacing it they just paint it.
Door hinges full of corrosion.
Furniture at the room really dirty, supposed to be white but it was gray already.
Jesus
Jesus, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2024
Gisela
Gisela, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 14, 2024
This is my second time coming back. The property is clean and I enjoy the pool. They have wait staff around the pool where you can order drinks or food. The staff is attentive and nice. They have activities on property to keep you entertained.
They have a vacation club and as any salesperson would they insist on doing a presentation. I skipped it.
Overall I was pleased with the experience for the price. If I come back to mazatlan for a third time. I might try to experience something else but would recommend this property for anyone looking to stay in Mazatlan.
Bryan
Bryan, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 13, 2024
Jose
Jose, 4-night trip
Verified Expedia guest review
6/10 Good
Jun 12, 2024
I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice