Not Worth the Price - Needs Major Updates Despite Recent Renovations
I recently stayed at the Island House Hotel on Mackinac Island and was disappointed with my experience. The hotel was renovated in 2021, but it seems they cut corners and didn’t fully remodel. Although the staff was incredibly friendly and tried to make my stay better with a room upgrade, the facilities themselves need significant improvement.
The bed in my room was extremely uncomfortable, squeaky, and seemed very old—like it hadn’t been updated.The linens were stained, and the outdated bathtub was in need of a refresh. While I appreciated the 24/7 water and coffee in the lobby and the kindness of the staff, it didn’t make up for the noisy environment and lack of in-room phones, which made it difficult to contact the front desk about issues.
Overall, although the staff was wonderful, the hotel doesn’t justify its price without more thorough upgrades. I wouldn’t recommend staying here until they address these issues.