The rooms and grounds at this hotel are very lovely. Very clean, very comfortable, and spacious. However, there were several distinct issues; 1. I was told at check in that there were issues with HVAC at my end of the hotel and I would have no control of my room temperature. This should have been made known in advance. My room was way too warm at night. 2. The hotel staff also slid a note under my door to let me know that for a small portion of my stay the TV in my room would also not be working due to a system upgrade. It seems like this is something that could be done in the middle of the night. 3. The continental breakfast offered was barely that. A few pastries, yogurt, bananas, coffee and orange juice was the totality of it. It was so small that a medium size round foyer table contained the complete contents. For hotel at this price point I would have expected a little more. A full breakfast is not necessary. But some source of protein or choices that were not loaded sugar would have been nice. 4. There are no amenities like coffee offered throughout the day in the lobby. 5. This is a pet friendly hotel so if barking dogs are not your thing…steer clear.
On an overall…rooms are great! Property is beautiful. But for the price point the hospitality and amenities just don’t align. When you spend almost $700 for two nights it raises the expectations. I’ve had better service at a Hampton Inn. Therefore, while I loved the property the experience did not justify cost.