6/10 Bien
15 janv. 2025
Beautifully designed but not functional.
Mariia at the front desk had TERRIBLE customer service skills. She DEFINITELY should not be at the front desk dealing with customers. When we walked in, she was quite rude to the customer ahead of me. When it was our time to check in, she was also short and abrupt towards us. She continued to display this behavior during all her shifts. We were so relieved to see other ladies at the front desk. She somewhat warmed up only after I asked for her name as we checked out. Room was oddly set up; 1) TV was in the ceiling which was awkward to see. 2) Fridge door opens in the wrong direction - towards the wall. Maintenance could easily switch the door to open on the other side. 3) Kitchen and bathroom faucet spouts are too high and large for the low sinks - water splashes EVERYWHERE. When leaning in to wash your face, expect to bash your face against the spout! Look closely at their own pictures of the faucets...much too high! The bathroom sink is extremely low, even for someone who is only 5'2.
Edwina
Edwina, séjour de 4 nuits
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