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Sheraton Maria Isabel Mexico City Reforma

Property class: 4
Hotel with outdoor pool, near U.S. Embassy

Choose dates to view prices

In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$149 nightly
The total price is $178
May 3 - May 4
Total with taxes and fees

Why we love this property

Pampering paradise
Spa services, sauna, and steam room create a restful retreat. Deep-tissue massages and fitness classes complement the serene rooftop garden.
Flavorful finds
A restaurant, cafe, and bar create culinary magic at this hotel. Vegan and vegetarian options complement the buffet breakfast offerings.
Dreamy sleep experience
Premium bedding meets total darkness with blackout drapes in this hotel. Guest indulgence continues with 24-hour room service and in-room minibars.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(107 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(155 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(31 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Penthouse, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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Exterior
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  • Parking available
  • Free WiFi
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9.2 out of 10, Wonderful, 4,609 reviews
$125 nightly
The price is $149
Apr 22 - Apr 23
Total with taxes and fees
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About the neighborhood

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 22 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 12 min walk
  • Sevilla Station - 12 min walk
  • Chapultepec Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Sheraton Maria Isabel Mexico City Reforma offers a fantastic location, putting you just a 5-minute walk from Angel of Independence Monument and U.S. Embassy. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Insurgentes Station is 12 minutes and Sevilla Station is 12 minutes.

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 200 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
  • Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma offer free cancellation for a full refund?

Yes, Sheraton Maria Isabel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Maria Isabel Mexico City Reforma?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Maria Isabel Mexico City Reforma?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Maria Isabel Mexico City Reforma?

Yes. Valet parking costs MXN 200 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Sheraton Maria Isabel Mexico City Reforma?

Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.

What are the check-in and check-out times at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Maria Isabel Mexico City Reforma and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Maria Isabel Mexico City Reforma also has a garden.

Are there restaurants at or near Sheraton Maria Isabel Mexico City Reforma?

Yes, there's an onsite restaurant.

What's the area around Sheraton Maria Isabel Mexico City Reforma like?

Sheraton Maria Isabel Mexico City Reforma is in Reforma, a short 2-minute walk from Angel of Independence Monument and 3 minutes' walk from Paseo de la Reforma. Travelers say the local area is very safe perfect for sightseeing.

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Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its quality, variety, and attentive service. (24 reviews)
  • The property offers excellent dining options, including a great breakfast buffet and nearby restaurants, with many options within walking distance. (16 reviews)
  • The gym was well-equipped, clean, and suitable for strength training and cardio workouts. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Restaurant
Breakfast
View
Food
Bar
Shower
Bathroom

Reviews

Verified

10/10 Exceptional

The rooms and property were clean, the staff was friendly and attentive, the amenities were great, the location is perfect, and the rates were reasonable.
Adolfo, 7-night trip
Verified

10/10 Exceptional

Try nice, excellent brunch, reasonable priced
Arturo, 1-night trip
Verified

10/10 Exceptional

Great location, room and service
Maria del Pilar, 1-night trip
Verified

10/10 Exceptional

Amazing hotel and location!
Ligia, 4-night trip
Verified

10/10 Exceptional

Clean room , nice staff, excellent location
Marianela, 4-night trip
Verified

10/10 Exceptional

Excellent, very clean lobby and room experience, very courteous staff
Craig, 3-night trip
Verified

10/10 Exceptional

Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Muneshwarie, 14-night trip
Verified

10/10 Exceptional

Very nice hotel. I really enjoyed my stay there.
Rina Vazquez, 4-night trip
Verified

10/10 Exceptional

Clean room, awesome staff
Naga, 6-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, breakfast waiters always very friendly great service, every staff member always very polite
Karen, 2-night trip
Verified

10/10 Exceptional

Good clean room. Friendly staff.
Walter, 3-night trip
Verified

10/10 Exceptional

Staff excellent clean rooms
MARIA, 2-night trip
Verified

10/10 Exceptional

Great location, clean room, and excellent service.
David, 2-night trip
Verified

10/10 Exceptional

Clean room
Alexandro, 2-night trip
Verified

8/10 Very good

Was good
Philippe, 1-night trip
Verified

10/10 Exceptional

This was a beautiful hotel. Convenient location and close to many places.
Nadia, 3-night trip
Verified

10/10 Exceptional

Great location, safe hotel, amazing staff, and clean and comfy rooms.
Paul, 5-night trip
Verified

10/10 Exceptional

Great Location!!
Irene B, 4-night trip
Verified

10/10 Exceptional

I did enjoy
Ramon, 4-night trip
Verified

10/10 Exceptional

Perfect location to stay in Mexico City!
Imelda, 4-night trip
Verified

10/10 Exceptional

Todo excelente
Carmen, 2-night trip
Verified

10/10 Exceptional

This is the best place to stay in Mexico City. The hotel might not be new but the service is excellent. 5 stars every time we go there.
Julio, 3-night trip
Verified

10/10 Exceptional

Love the costumer service. Great breakfast
Alma, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly staff and location is the best
Kitty, 5-night trip
Verified

10/10 Exceptional

Great stay. Room was good, housecleaning was very good, location was good. Buffet was great. They made my daughter a separate omelet in the kitchen to accommodate her gluten allergy.
Eve, 7-night trip