In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Parking available
Internet access
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
WiFi in the lobby
24-hour health club
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
Spa services
Feel at home (6)
Free cribs/infant beds
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping
$216 nightly
The total price is $258
$258 total
May 29 - May 30
Total with taxes and fees
Why we love this property
Business meets leisure
Located in the business district and city center, this hotel features conference space and a business center. The spa and health club await after work.
Flavorful finds
A restaurant, cafe, and bar create culinary magic at this hotel. Vegan and vegetarian options complement the buffet breakfast offerings.
Pampering paradise
Spa services, sauna, and steam room create a restful retreat. Deep-tissue massages and fitness classes complement the serene rooftop garden.
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
What's nearby
U.S. Embassy - 2 min walk - 0.2 km
Angel of Independence Monument - 2 min walk - 0.2 km
Paseo de la Reforma - 2 min walk - 0.2 km
Reforma 222 - 9 min walk - 0.8 km
Cibeles Fountain - 12 min walk - 1.0 km
Getting around
Benito Juarez International Airport (MEX) - 22 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
Mexico City Buenavista Station - 5 min drive
Mexico City Fortuna Station - 8 min drive
Tlalnepantla de Baz Station - 15 min drive
Insurgentes Station - 12 min walk
Sevilla Station - 12 min walk
Chapultepec Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
Sheraton Executive Lounge - 2 min walk
Shake Shack - 1 min walk
Starbucks - 4 min walk
Prime Steak Club - 1 min walk
Starbucks - 3 min walk
About this property
Sheraton Maria Isabel Mexico City Reforma
Sheraton Maria Isabel Mexico City Reforma offers a fantastic location, putting you just a 5-minute walk from Angel of Independence Monument and U.S. Embassy. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Insurgentes Station is 12 minutes and Sevilla Station is 12 minutes.
At a glance
DONE
Hotel size
756 rooms
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total, up to 40 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite valet parking (MXN 200 per day)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Tennis
Fitness classes
Shopping
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Communal living room
24-hour health club
An outdoor pool
Spa services
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
WiFi is available in guestrooms for MXN 199 per night (rates may vary)
WiFi is available in public areas for MXN 199 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Parking
Valet parking costs MXN 200 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
Frequently asked questions
Does Sheraton Maria Isabel Mexico City Reforma offer free cancellation for a full refund?
Yes, Sheraton Maria Isabel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Maria Isabel Mexico City Reforma?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Maria Isabel Mexico City Reforma?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sheraton Maria Isabel Mexico City Reforma?
Yes. Valet parking costs MXN 200 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Maria Isabel Mexico City Reforma?
Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.
What are the check-in and check-out times at Sheraton Maria Isabel Mexico City Reforma?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Maria Isabel Mexico City Reforma and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Maria Isabel Mexico City Reforma also has a garden.
Are there restaurants at or near Sheraton Maria Isabel Mexico City Reforma?
Yes, there's an onsite restaurant.
What's the area around Sheraton Maria Isabel Mexico City Reforma like?
Sheraton Maria Isabel Mexico City Reforma is in Reforma, a short 2-minute walk from Angel of Independence Monument and 3 minutes' walk from Paseo de la Reforma. Travelers say the local area is very safe perfect for sightseeing.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised as excellent, made to order, and very delicious. (41 reviews)
The gym was well-equipped, clean, and had all the essentials for a great workout. (16 reviews)
The spa and gym facilities were well-equipped and provided excellent service with friendly and welcoming staff. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Restaurant
View
Food
Bar
Bed
Shower
Reviews
Verified
10/10 Exceptional
May 21, 2026
Great location!
Clean facilities
Guillermo
Guillermo, 5-night trip
Verified
10/10 Exceptional
Mar 24, 2026
The rooms and property were clean, the staff was friendly and attentive, the amenities were great, the location is perfect, and the rates were reasonable.
Adolfo
Adolfo, 7-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Excellent staff, great location, great amenities
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Clean room, helpful staff and food was great.
Jorge
Jorge, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Amazing hotel and location!
Ligia
Ligia, 4-night trip
Verified
6/10 Good
Apr 20, 2026
Had to stay there for a wedding. Nice room, good location. Expensive for Mexico.
Marcia
Marcia, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Clean room , nice staff, excellent location
Marianela
Marianela, 4-night trip
Verified
8/10 Very good
Jan 27, 2026
Clean, quiet and nice staff. Great location!
Jeff
Jeff, 6-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Excellent, very clean lobby and room experience, very courteous staff
Craig
Craig, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Great Place, with Great People
Adolfo
Adolfo, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Muneshwarie
Muneshwarie, 14-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Clean room, awesome staff
Naga
Naga, 6-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Clean room, friendly staff, breakfast waiters always very friendly great service, every staff member always very polite
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Staff excellent clean rooms
MARIA
MARIA, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Good clean room. Friendly staff.
Walter
Walter, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2025
This was a beautiful hotel. Convenient location and close to many places.
Nadia
Nadia, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Perfect location to stay in Mexico City!
Imelda
Imelda, 4-night trip
Verified
8/10 Very good
Jan 16, 2026
Was good
Philippe
Philippe, 1-night trip
Verified
10/10 Exceptional
Mar 5, 2026
Clean room
Alexandro
Alexandro, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Everything was amazing service room nas location was excellent. Only thing was the lady at the door was
Luis
Luis, 3-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Love the costumer service. Great breakfast
Alma
Alma, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Great stay. Room was good, housecleaning was very good, location was good. Buffet was great. They made my daughter a separate omelet in the kitchen to accommodate her gluten allergy.
Eve
Eve, 7-night trip
Verified
10/10 Exceptional
Dec 22, 2025
The bed was extremely comfy and I really liked the gym
Leticia Mirell
Leticia Mirell, 1-night trip
Verified
8/10 Very good
Oct 25, 2025
Extremely nice staff. Although it is an old building it is very well kept. Very convenient location. Breakfast is excellent
Diana
Diana, 6-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Staff, security of facility, and the concierge help