Beautiful hotel, fantastic rooms, great pools and views of the city and pretty good food. However, the staff seems untrained and people who are not hotel guests stay at the pool. Sometimes quite stange people playing their own music on their beds or clearly there to party which does not fit at all with the overall mood of the hotel and can frankly ruin the entire experience. Staff is also quite slow. Breakfast is especially an issue, no one there to place you, 10m for a coffee, not enough people to serve you at the buffet. Same story at lunch, diner is a bit better but not great. Front office staff is for the most part also very junior. Overall, mixed feeling but good place for a short business or party stay. Not great for families and definitely not a luxury experience like a four season or high level hotel.