10/10 Exceptional
The room was clean and smelled fresh, the staff was amazing from check in to check out.
Kelly
Kelly, 3-night trip
DoubleTree by Hilton Hotel Syracuse
Suburban hotel in East Syracuse with indoor pool and 24-hour fitness
Choose dates to view prices
Near The Oncenter, DoubleTree by Hilton Hotel Syracuse offers a warm welcome with dry cleaning services and a cozy fireplace in the lobby. Enjoy cooked-to-order breakfast, unwind at the swimming pool or explore nearby Erie Canal Museum and Everson Museum of Art.
8.4
Very good
Popular amenities
- Pet friendly
- Free WiFi
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Indoor pool
- Breakfast available
- Free airport shuttle
- 24-hour fitness center
- Room service
- 24-hour business center
- Business center
- 8 meeting rooms
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
For families (6)
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
$122 nightly
$143 total
Apr 12 - Apr 13
Total with taxes and fees
Room options
Check availability for these dates
Showing 20 of 20 rooms
Standard Room, 1 King Bed
8.8Excellent
37 reviews
- 312 sq ft
- Sleeps 3
- 1 King Bed
Standard Room, 2 Double Beds, Accessible
8.0Very good
4 reviews
- 312 sq ft
- Sleeps 4
- 2 Double Beds
Standard Room, 1 King Bed, Balcony
8.0Very good
13 reviews
- 312 sq ft
- Sleeps 3
- 1 King Bed
Standard Room, 2 Double Beds, Balcony
7.0Good
12 reviews
- 312 sq ft
- Sleeps 4
- 2 Double Beds
Room, Non Smoking
8.4Very good
5 reviews
- 312 sq ft
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Accessible, Non Smoking
8.6Excellent
4 reviews
- 312 sq ft
- Sleeps 3
- 1 King Bed
Room, Accessible, Non Smoking
8.4Very good
5 reviews
- 312 sq ft
- Sleeps 4
- 2 Double Beds
Room, Accessible, Non Smoking
9.6Exceptional
8 reviews
- 312 sq ft
- Sleeps 4
- 2 Double Beds
Room, Accessible, Non Smoking
10.0Exceptional
1 review
- 312 sq ft
- Sleeps 4
- 2 Double Beds
2 Double Beds Balcony Non Smoking
- Sleeps 4
Room With 2 Double Beds-Non Smoking
- Sleeps 4
Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking
- Sleeps 4
King Room with Balcony-Non-Smoking
- Sleeps 3
Mobility/hearing Access King Room with Tub
- Sleeps 3
Mobility/hearing Access Two Double Room with Bathtub
- Sleeps 4
Mobility/hearing Access Two Double Room with Roll in Shower
- Sleeps 4
Mobility Access Two Double Room with Roll in Shower
- Sleeps 4
Mobility/hearing Access King Room with Roll in Shower
- Sleeps 3
King Room-Non-Smoking
- Sleeps 3
Standard Room, 2 Double Beds
8.6Excellent
51 reviews
- 312 sq ft
- Sleeps 4
- 2 Double Beds
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About the neighborhood
6301 Route 298, East Syracuse, NY, 13057
What's nearby
- AMF Syracuse Lanes - 4 min drive - 7.2 km
- Old Erie Canal Historic State Park - 5 min drive - 10.0 km
- Le Moyne College - 7 min drive - 5.3 km
- Destiny USA - 7 min drive - 12.2 km
- NBT Bank Stadium - 7 min drive - 12.2 km
Getting around
- Hancock Intl. Airport (SYR) - 12 min drive
- Syracuse Regional Transportation Center - 14 min drive
- New York State Fair Station - 19 min drive
- Free airport shuttle
Restaurants
- McDonald's - 13 min walk
- John & Sons Fly Road Market - 3 min drive
- Dunkin' - 3 min drive
- Taco Bell - 13 min walk
- Cardinal Health - 4 min drive
About this property
DoubleTree by Hilton Hotel Syracuse
When you stay at DoubleTree by Hilton Hotel Syracuse, you'll be within a 10-minute drive of Syracuse University and Destiny USA. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Other features include a free airport shuttle, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 250 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in start time: 4 PM; Check-in end time: anytime
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 21
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (up to 50 lbs per pet)*
- Service animals welcome
- Specific rooms only*
- Food and water bowls and off-leash area available
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free onsite self parking
Transfers
- Free airport shuttle from 6 AM to 11 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
- Coffee/tea in a common area
- Shared microwave
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Grocery/convenience store
What to do
- Golfing nearby
Working away
- 24-hour business center
- 8 meeting rooms
- Computer station
- Conference space (16006 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Built in 1977
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Fireplace in lobby
- Television in common areas
- 24-hour fitness center
- An indoor pool
- Vegan dining options
- Vegetarian dining options
- Comprehensive recycling policy
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Assistive listening devices available
- Wheelchair-accessible path to elevator
- Closed captioned TV
- Phone accessibility kit
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 42-inch flat-screen TV
- Premium cable channels
Home comfort
- Climate-controlled air conditioning and heating
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Shower/tub combination
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi and wired internet
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Energy-saving switches
- Recycling
- Water-efficient showers only
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for USD 25.0 per stay
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does DoubleTree by Hilton Hotel Syracuse offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Syracuse?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Syracuse?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Syracuse?
Yes, there's free self parking.
Is airport shuttle service offered by DoubleTree by Hilton Hotel Syracuse?
Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Syracuse?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Syracuse?
No, this hotel doesn't have a casino, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel Syracuse and nearby?
DoubleTree by Hilton Hotel Syracuse has an indoor pool and a 24-hour fitness center.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
DoubleTree by Hilton Hotel Syracuse Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
What guests liked
- The airport shuttle service was convenient, prompt, and provided by friendly and helpful drivers. (11 reviews)
- The pool area was clean, great space, and a nice amenity for guests to enjoy. (15 reviews)
- The pool and hot tub were nice, lovely, and clean, providing a great experience for relaxation. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffBedRestaurantHot TubFoodBiscuitsBathroomBarParking10/10 Exceptional
Staff was nice and helpful- room was clean. Great stay!
Elise
Elise, 1-night trip
10/10 Exceptional
Good hotel
Maria
Maria, 1-night trip
10/10 Exceptional
Great staff, beautiful Christmas tree, and clean!
Jennifer
Jennifer, 1-night trip
8/10 Very good
Incredibly friendly staff, fairly clean facilities.
Shannon
Shannon, 2-night trip
8/10 Very good
Good to have ok restaurant right in hotel
anne
anne, 1-night trip
10/10 Exceptional
The room was clean and staff was very friendly.
Sharon
Sharon, 1-night trip
10/10 Exceptional
The room was spotless and the staff is amazing!!
Zechariah
Zechariah, 2-night trip
10/10 Exceptional
Staff is especially friendly , helpful and professional .
Michelle
Michelle, 1-night trip
10/10 Exceptional
Fantastic buffet breakfast!
Eila
Eila, 1-night trip
10/10 Exceptional
Staff was very friendly and helpful with check in and shuttle service.
Mary Lou
Mary Lou, 1-night trip
8/10 Very good
Our stay was very comfortable. Staff is very helpful and friendly.
MARILOU
MARILOU, 1-night trip
10/10 Exceptional
Really lovely hotel...no complaints
Carol
Carol, 1-night trip
10/10 Exceptional
Great food at the restaurant, lovely staff.
Diana
Diana, 1-night trip
10/10 Exceptional
Clean, quiet room, excellent dinner
Lloyd
Lloyd, 2-night trip
10/10 Exceptional
Great food and a nice bar on site!
Diana
Diana, 1-night trip
10/10 Exceptional
Everything was great with this stay
Safeta
Safeta, 1-night trip
10/10 Exceptional
Nice stay, decent amenities, nice room.
Maria
Maria, 2-night trip
10/10 Exceptional
Friendly staff, nice restaurant. Lovely place.
Johanna
Johanna, 1-night trip
10/10 Exceptional
Everything was clean very freindly people working their.
Rachael
Rachael, 1-night trip
10/10 Exceptional
Great hotel for a short stay during a road trip
Jan
Jan, 1-night trip
10/10 Exceptional
Very nice presentation of lobby and common areas etc. staff was super warm at check in and my room was clean.
vanessa
vanessa, 1-night trip
10/10 Exceptional
Comfortable stay
Tracy
Tracy, 2-night trip
10/10 Exceptional
A very nice place for a staycation for families! Will visit again.
Jamie
Jamie, 2-night trip
10/10 Exceptional
Safe location, easy access
Eric
Eric, 1-night trip
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