It was very bad smell in the room, I arrived back from work very tired . I open the room door and there was a foul smell , maybe I was tired i thought . Lay down before i knew I was asleep , few hours I Believe was sleeping. Woke up with horrible headache. I followed the smell to bathroom. It was coming from toilet, I flush toilet and water came from floor, the toilet must not have been properly installed. Horrible smell fumes. I could stand the smell ,I grabbed my bag , went to office. It was almost midnight, no one answered the ring for 15 minutes, a young man then came out I explained my issue with the room and almost like he didn't want to deal with the problem I was having . Didn't even offer to go and see what I was talking about. He just took the room key and told me that my $100 deposit would be returned to my account. Didn't offer a different room or an apology of some kind . Very rude , very bad customer service .. He put me out in the cold night . I was in shock . I had no place to go , slept in my car .