Wonderful stay at Quay. Clean and new.
My parents lost their hat as it was placed near to the bin. Housekeeping apologize and provided credit to offset our hotel bill equivalent to the cost of the hat and gave us 2 complimentary caps. They did look for the paper bag it was stored in but it hat got lost which is possible.
Thank you for trying to make the experience better for my parents
What a lovely stay all staff friendly especially Maria on check in and Naman on the bar great service. Upgraded to the lux with bath Elizabeth quay beautiful view.
I came here right after my flight landed in Perth. Loved that the hotel was easily reachable via multiple Transperth services. Staff was very friendly which made check-in really pleasant.
The room itself was modern, spacious and extremely clean. I also liked the AC which was working perfectly and the free water that was provided every day (very helpful when you arrive after a long flight and don't want to go shopping before going to bed).
Breakfast at the 'Community' was also very nice and quick.
Location was perfect - I enjoyed going to the Quay after dark, getting some ice cream and watching the water and the lights!
The only problems I had were the limit amount of space to store clothes and that while there were curtains to darken the sleeping room, there was no way to darken the bathroom, so when the sun rises, there is a lot of sunlight shining through the glass from the bathroom into the bedroom which lead to a very light sleep in the morning for me.
Loved the location, great breakfast that was included and parking included in the package too..Lovely staff, very helpful.
The only downside was coffee stains on the carpet around the bed on room 504, I would feel this is a small oversite, otherwise it was amazing.
early check in arranged ; breakfast box arranged because we had to depart early AM : fantastic room ; clean and cool ; immaculate attention to detail ; personable and friendly staff ; a fantastic place to stay in CBD