8/10 Très bien
9 févr. 2023
Rude lady on the breakfast
Dear Hotel ,
We arrived at your hotel on Tuesday, it is a beautiful situated hotel and the reception personal was very helpful and nice.
We had dinner in the hotel in the evening it was all good. But in the morning I went to the breakfast there was a lady serving us in uniform ( I think the maitre d’hôtel) very rude and no matters.
- first she give me the menu and told me to choose out of the items , I told her I wanted the eggs Benedict and a coffee, just a second afterwards I told her that I was sorry but I made a mistake and I want to have the eggs Benedict royal with salmon. She told me she pushed already on her iPad the normal eggs Benedict and that she can’t change it. I told her sorry but I want the eggs Benedict with salmon… then she went to the kitchen to finally change it.
- I ask her also if I could have Yoghurt with my breakfast , she told me everything is extra charge.
Also she was constantly on her mobile behind her desk.
Luckily afterwards we were served by a Asian women very nice.
I’m going 120 nights a year worldwide in hotels but this I never had.
Rudy
Rudy, séjour d’affaires de 1 nuit
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