Everything was good apart from the room was far to hot in room 510 and the breakfast looked as if it had been thrown together.The Staff where great and a nice and handy hotel for going places to visit.
For the price I wasn't expecting too much, but at the least for it to be clean. Bedding and towels were clean, but the room hadn't been cleaned. Fresh stains on the lamp and unit next to the bed. Toilet and bathroom also had stains and hadn't been cleaned. No food available / restaurant closed, would have been nice to know that in advance as didn't check in until 8pm
Booked and recieved gteed confirmation but when arrived told no room as had been overbooked by 40 others as well!!!! Told this happens all the time and the system lets people overbook , 23.00 on sat night so while there for 1hr trying to sort out with no result booked another hotel even though was still showjng rooms available at britannia.
The room was fine. but marks down for only 20 of free Wi-Fi, after which you have to pay. The whole reason I chose this hotel was because I thought it was free WIFI. so not going back till they have free WIFI.
It was ok but the bed was shocking gave me and my wife a bad back
There was no air conditioning and no room safe as listed by hotels.com they said tgey have never had them hotel.com. fault nit there's. Stay away from this hotel been in bad pain since the 1st night , wouldn't stay there again
Unfortunately this was not a satisfactory stay. The WiFi kept dropping out which made it very difficult to work. The toilet flush was broken and kept flying off the toilet and across the floor every time we used it.
Also the images on the site were not in any way representative of the apartment we were allocated.I was expecting a larger outdoor space and a decked area as per the images, instead we got a tiny balcony I could not move let along work on. We were also up three flights of stairs with no lift. Completely unsatisfactory experience, and total mis sold by Hotels.com