Hotel is located in a horrible part of town. Cops all around with people pulled over, outside of their vehicles. Homeless people sitting around every where. Random vehicles parked around and in the parking lot, blaring music. My mom and I were on the second floor, once you got off the elevator, itâs was miserably hot. Iâm assuming the floor didnât have air. The room was hot, you would think they would have turned the air on knowing they were renting out the room. The air machine was leaking all over the floor, the soda machines were sold out of everything so when we tried to get our money back, the machine didnât refund anything. We told the person at the front desk that barely spoke English and all she could say was talk to the manager tomorrow. We asked for our money back on the room or to put us on the first floor because it was too hot on the second floor and the floor of the room was nasty and the bathtub had all kinds of bugs. We changed rooms and all throughout the night we could hear loud noises coming from outside and loud music. Iâd rather spend more on a room and have a better experience than save money and worry about your safety all night. We will never stay here again.
When we checked in the lobby smelled like crack smoke, the room had dead bed bugs on the wall, the pictures didnât look nothing like the room. We didnât stay and wanted a refund , they kept say itâs up to the hotel manager but how is that far when I didnât stay at your hotel and the service was hobble
I didn't know what to expect because of the area but was very pleased with my stay and the condition of the hotel and my room. There was a loud group of youngsters across the hall up at 2am but I didn't report it.
The hotel room was no clean at all. Given towel with stains, and when asked for new towels we received more stained towels. The mirror in the restroom was cracked, the sheets had holes in them, and the headboard was falling apart. We also found lighters and used needles in the drawer. The staff did not seem to have a care about our concerns when mentioned. Would not recommend.