This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep.
We were really glad we booked this hotel because the views were great despite the weather. If it rained all day we could still enjoy the views from the balcony as well as the cafe. Service was prompt and the rooms matched the pictures they advertise well. Things were clean and we enjoyed our stay
Property itself is lovely and well located. Had a great room with a lovely view when not clouded over. The thing that ruined the stay was the staff and service (of which there was none). Staff are rude and really canât be bothered to interact with you. They even charged me for an umbrella which somehow flung off the end with minimal use which was clearly in a shoddy condition to start with if it canât even survive its usual usage. Totally not a 5 star experience and quite literally the worst customer service weâve had throughout our stays at this type of property. Expected a lot more. Very disappointed.