Hyatt Regency Birmingham

Hôtel agréable et très bien situé

Séjour affaires de 1 nuit, Début du séjour le 31 janv. 2019

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I personally would not stay here again

We arrived at the hotel and were told we had to pay £120 (£40 a day) in case we wanted to buy anything in the hotel and if we didn't we would be refunded in 3 to 5 buisness days so keep that in mind when you are going. Parking was £27 for 24 hours. Our room was so cold i had to buy a hot water bottle i dont think the windows are very good because there was a draught coming from them and when we put the heating on it took a whole night for the room to go up 2 degrees. Treatments are only available on friday to sunday do keep that in mind if youre staying on a weekday like we were and didnt know about this. The pool is the same height with no shallow end its 5ft 6 so if like me being 5ft 7 you wont be able to stand in the pool. The first room we had (we had to swap rooms due to the first being so cold but the second room was not any better) the furniture was all marked seeming to make it more like a budget hotel than a 4 star. Second room was a bit better in appearance though we found a large toe nail by the bin. The food very overpriced and not great about on parr with the average wetherspoons but 3 times the price. Honestly if me and my partener didnt have cadburys world booked on the last day we would of come home early i would not recommend staying at this hotel! Cadburys world tho i definitely recommend.

Hannah, Séjour de 3 nuits, Début du séjour le 23 nov. 2021

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Great stay at The Hyatt

Fantastic staff from Reception, to housekeeping, to the Spa team. I was upgraded to a lovely room and really looked after even though the hotel was fully booked. Not sure if I would want to stay anywhere else, when I am back in Birmingham

Bindi, Séjour affaires de 1 nuit, Début du séjour le 19 nov. 2021

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Our first room was smelly and hadn’t been cleaned particularly well (hand print on mirror, wet carpet, hair clips on the floor) So our first night wasn’t too pleasant. After being out all day on the second day we arrived back to our room to an awful fausty old smell. It had progressively got worse during the day. Maybe because we’d turned off the electrics so the air con had been off. The smell was now VERY unpleasant. But I must congratulate the team on their response once I called reception to say I didn’t want to stay in that room any longer. They moved us within 5 minutes to a much nicer, cleaner room that didn’t smell like a wet mouldy sock. Plus they added complimentary breakfasts to our stay which was very nice. All in all not a bad stay, I just expected more from the Hyatt.

Denise, Séjour affaires de 2 nuits, Début du séjour le 18 nov. 2021

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It a nice hotel

Its nice hotel view ruined by current construction site. Reception don't answer the phone. Parking is limited and expensive £10 for 4 hours had to park in arcadian car park. Would go again did enjoy it, the bed was very comfortable 12 o'clock check was a plus.

N, Séjour de 1 nuit, Début du séjour le 17 nov. 2021

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Above average…

The hotel lobby was lovely and grand, and the staff were really friendly. Our room had a lovely view and the beds were really comfortable. However, we did not have hot water for our shower on both occasions, we also did not have a remote for the tv, we also did not have cups to make tea/ coffees. We also did not have new condiments and was left with half full shampoo and body wash. I normally take my own, but travelled light this time so we needed to use it for washing etc.. We phoned and someone brought some up and a tv remote, pretty quickly. But the cold shower issue remained. If I was staying for more than one night- i would have complained a lot and requested to be moved. Lobby area definitely 4 star, rooms and bathrooms- 3 star. The bathrooms need an upgrade if it wants to maintain its 4star reputation.

M, Séjour entre amis de 1 nuit, Début du séjour le 13 nov. 2021

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Hotel was centrally located and room was clean - one room wasn’t ready at 4pm meaning we had rooms on 2 different floors - key would only take operate the lift to your floor so that was a problem - no parking was available as car park was full - one room had a kissing bath robe

LINDA, Séjour en famille de 1 nuit, Début du séjour le 13 nov. 2021

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Not worth the high prices

A very average experience, the staff don’t smile, the parking is far away and hot drinks isn’t included in the breakfast, I ordered a flat white and received an americano when I asked if it was the right drink I only got attitude. Room was dirty and bathroom not cleaned. For the price not worth it.

Ismail, Séjour en famille de 1 nuit, Début du séjour le 12 nov. 2021

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Great Hotel

Fabulous hotel, its a but expensive but worth the extra if you want to enjoy the spa facilties to. We always stay here when doing something in Birmingham.

Karen, Séjour de 1 nuit, Début du séjour le 5 nov. 2021

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Nice stay, could've been better

Our rooms were not ready when we arrived, so we went directly to the pool, which was excellent. There was more waiting in store when we went back to reception - all in all over 2 hours after the advertised check-in time we went to our rooms. We found the room very hot overnight and there was no window or aircon to make adjustments. Breakfast was excellent, but I was disappointed that the sheets were not turned down when we returned in the afternoon.

Lydia, Séjour en famille de 2 nuits, Début du séjour le 27 oct. 2021

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