4/10
Overall very disappointing :
-if you come with kids you have to know, as incredible as it is, that the swimming pool is forbidden to kids from Friday to Monday. Kids means below 16. And does not matter if an adult come with them.
On weekday pool only open from 11.00am to 7.00 (last entrance 6.30pm). Definitively not a familly hotel !!! A choice I guess.....but not well communicated !
-front desk people are not trained to recognize pre-paid trip. I ve bookes 2 rooms for 3 nights, every paid and debit. The y asked me to pay during check in. Need to found a manger to confirm paid. Same story during check out. Manager not available....after 20 minutes I was leaving not being sur they will sort out the case.
-small things but for such hotel was expecting better : several damages here and there in the room (bathtub, holder missing, wall, tape...), only one bathrobe in the room, refill of coffee not completed.
Nicolas
SĂ©jour en famille de 3Â nuits
