I would strongly advise against staying at this hotel. My experience was extremely disappointing for several reasons:
* **Poor Room Conditions:** The rooms had visible mould and damp, creating an unpleasant and unhealthy environment. Some rooms don’t even have windows, which makes them feel very stuffy and claustrophobic.
* **Basic Utilities Unreliable:** There was no electricity for more than two days, and water was unavailable for long periods. This made the stay very uncomfortable and inconvenient.
* **Noise Levels:** The noise from both inside and outside the hotel continued until 3–4 a.m. every night, making it nearly impossible to get any rest.
* **Hidden Costs:** The hotel charges unexpected fees, such as for replacement room keys, which are only disclosed at checkout. This feels very misleading.
* **Maintenance Issues:** Many fixtures and fittings are poorly maintained — for example, toilet seats were loose and in need of repair.
* **Lack of Privacy & Security:** Street vendors are allowed to come up to the hotel and approach guests to sell items, which felt intrusive and unprofessional.
Overall, the hotel fails to provide even the most basic standards of comfort, safety, and transparency. I would not recommend Soy Local Insignia Hotel to anyone.