6/10 Bien
11 déc. 2024
Ok
Hotel in good location and staff is nice. We chose this hotel for the swimming pool but unfortunately we could not use it. A few days before the checkin, we asked how we could book access but received no response. At the hotel, we were instructed to go to the spa reception to make the booking. The day was full but the nice lady at the spa managed to book us for the end of the day. However, when we went to the pool, the lifeguard refused us entry saying we did not having a booking. The spa reception was closed and he didn't have a list to check our names. It was not nice to be accused of lying just to use a pool.
The hotel itself is nice and the room is large. There was some mold on the bathtub door and the doors didn't close completely. Overall, we do not feel the stay is worth the price. We will chose another hotel next time.
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