Front desk person was cold and unhelpful. I went to check out, and two desk persons listened to a call for a couple minutes, while i stood there. I left, and came back, he asked my room number, and said i was all set. It took 10 seconds. Either he nor the other person could have done this while I was waiting,.
Also, no early check, and no place to store bags. He said he had no way to check with housekeeping to see if a room was ready. I was being picked up for a meeting, so I had no place to put my bags. It was 20 degrees, and my vehilce had medicines and beverages. I wasn't returning for 5 hours, so the contents in my car froze. The desk person didn't seem to care, and took no initiative to try to help.