6/10 Bien
10 mai 2025
Graduation stay in Williams AZ
**Review for Hotel.com
I recently had a disappointing experience with Hotel.com that I feel compelled to share. I booked a hotel room but quickly realized I had selected the wrong date. After canceling just 30 minutes later, I was shocked to find that I would not receive a refund for my booking. This has left me feeling frustrated and dissatisfied with their customer service.
Additionally, the hotel I ended up staying at in Williams for $149 was far from what I expected. The room was lacking basic amenities like a closet, iron, and ironing board, and the window in the rear was un covered, which made the space feel even more unsafe The overall appearance of the room was very old and rustic, with loose floorboards that added to the overall discomfort. For a price of $149, I expected a much better experience.
I would not recommend using Hotel.com based on my experience, as their policies and the quality of their listings did not meet my expectations. Save yourself the trouble and look elsewhere for your travel needs.



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