I wanted my refund back, after i found out there was no pool. The person there said its on there website am sure it wasn't. So i just stay because all other hotel had no vacancy. The room had a weird odor. Not going to stay there anymore for sure.
Upon arrival, we found that the pool was closed, in the summer with a sign that said "closed for the season". It was 100+ degrees out and I hwve 4 kids. We immediately asked for a refund. However, we were forced to check in for one day and be still charged for 1 day. The rest would be "refunded". The guy at the front was polite and friendly. Outside of building was in poor shape and the hotel had a very strong "odor".
There was never anyone at the desk, the pool was out of order, the toilet seat was broken, the shower was âsomethingâ with its condition, the hot water machine and cereal dispenser at breakfast were both broken. On a good note, the beds were comfortable and the water was hot.
The floors were dirty. Looked like they hadnât been vacuumed for a while. Our room shower had a leak. Heard water all night. The room didnât have a CLEANED feeling. The pool had a cover on it. It was 95 outside. We wanted to get in a pool. Breakfast didnât look appealing at all. We went to maverick and grabbed something there.
Good location is only plus.
Frt desk had to give 3 separate keys because lock not working. Changed rooms and this room not been cleaned. Third room had bad door lock and no security chain lock. Pool not operational and doesnât appear to have been used in years.
Whole place looks dirty and outdated. No switch covers over plug ins.
If I hadnât prepaid I would definitely have changed lodging. LessonâŠyou get what you pay for